Company > Commitment to Quality

EuroTec

Quality Commitment

At EuroTec, providing quality support is our primary business objective and enduring responsibility. Our team is committed to on-time, error free delivery of products and services that meet or exceed customer expectations.

Self-Assessment Process

Quality compliance is ensured through constant self assessment and valuable customer feedback that identifies our strengths and weaknesses and targets opportunities for improvement. Through these established processes, EuroTec is able to align resources to improve communication, productivity and overall effectiveness achieving our strategic goals and customer satisfaction.

Customer Expectations

Through the self assessment process, we have identified five major customer expectations: Quality, Support, Simplicity, Competitiveness and Sustainability.

  • Quality: Customers demand quality products and services that adhere to the standards of our industry.
  • Support: Customers expect support to achieve total operational readiness.
  • Simplicity: Customers’ desire simplicity in the products and services provided.
  • Competiveness: Customers seek competitiveness in pricing without sacrificing quality.
  • Sustainability: Customers want a sustainable source for products and services. They do not wish to continuously seek new sources of support, but would rather find a source that they know will be with them for the duration.

Our Promise

To establish, document, implement, maintain and continually improve our quality management system and the way we do business

To consistently provide products and services that meet customer needs and applicable statutory and regulatory requirements

Supported Airbus Helicopters

Supported Turbomeca Engines

Customer Testimonials

“We call on EuroTec frequently for spares for our AS350 BII's and customer aircraft. They have been very responsive and have a good inventory. We can count on them for getting A.O.G. orders delivered the next day by Fedex.”

John W. Reeder, President

Reeder Flying Service Inc.

Reeder Flying Service, Inc. utilizes 4 helicopters to do firefighting, pipeline patrol, government surveys and charters.

Site developed by Sprout Design