At EuroTec, providing quality support is our primary business objective and enduring responsibility. Our team is committed to on-time, error free delivery of products and services that meet or exceed customer expectations.
Quality compliance is ensured through constant self assessment and valuable customer feedback that identifies our strengths and weaknesses and targets opportunities for improvement. Through these established processes, EuroTec is able to align resources to improve communication, productivity and overall effectiveness achieving our strategic goals and customer satisfaction.
Through the self assessment process, we have identified five major customer expectations: Quality, Support, Simplicity, Competitiveness and Sustainability.
To establish, document, implement, maintain and continually improve our quality management system and the way we do business
To consistently provide products and services that meet customer needs and applicable statutory and regulatory requirements
“I wish to take this opportunity to thank you for your excellent service over the past three years, especially for your efficient work on AOG situations. EuroTec has provided the highest level of support through a sustantial inventory coupled with a reliable, responsive and professional delivery of aircraft parts and services.
These attributes have contributed to the development of a long term relationship that will continue in the years to come.”
Henri Droog, Director of Maintenance
Helicraft 2000 Inc.