Company > Commitment to Quality

EuroTec

Quality Commitment

At EuroTec, providing quality support is our primary business objective and enduring responsibility. Our team is committed to on-time, error free delivery of products and services that meet or exceed customer expectations.

Self-Assessment Process

Quality compliance is ensured through constant self assessment and valuable customer feedback that identifies our strengths and weaknesses and targets opportunities for improvement. Through these established processes, EuroTec is able to align resources to improve communication, productivity and overall effectiveness achieving our strategic goals and customer satisfaction.

Customer Expectations

Through the self assessment process, we have identified five major customer expectations: Quality, Support, Simplicity, Competitiveness and Sustainability.

  • Quality: Customers demand quality products and services that adhere to the standards of our industry.
  • Support: Customers expect support to achieve total operational readiness.
  • Simplicity: Customers’ desire simplicity in the products and services provided.
  • Competiveness: Customers seek competitiveness in pricing without sacrificing quality.
  • Sustainability: Customers want a sustainable source for products and services. They do not wish to continuously seek new sources of support, but would rather find a source that they know will be with them for the duration.

Our Promise

To establish, document, implement, maintain and continually improve our quality management system and the way we do business

To consistently provide products and services that meet customer needs and applicable statutory and regulatory requirements

Supported Airbus Helicopters

Supported Turbomeca Engines

Customer Testimonials

“We highly recommend EuroTec as a valued supplier. We have enjoyed their competitive pricing as an alternative to the OEM providers, and their level of service and quality is second to none.”

Alan Martin, Maintenance Manager

Papillon Grand Canyon Helicopters

Since 1965 Papillon Helicopters has been the world's oldest and largest sightseeing company flying an estimated 600,000 passengers a year on its daily tours to the Grand Canyon.

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