At EuroTec, providing quality support is our primary business objective and enduring responsibility. Our team is committed to on-time, error free delivery of products and services that meet or exceed customer expectations.
Quality compliance is ensured through constant self assessment and valuable customer feedback that identifies our strengths and weaknesses and targets opportunities for improvement. Through these established processes, EuroTec is able to align resources to improve communication, productivity and overall effectiveness achieving our strategic goals and customer satisfaction.
Through the self assessment process, we have identified five major customer expectations: Quality, Support, Simplicity, Competitiveness and Sustainability.
To establish, document, implement, maintain and continually improve our quality management system and the way we do business
To consistently provide products and services that meet customer needs and applicable statutory and regulatory requirements
“EuroTec has always exceeded our expectations as a vendor, delivering quality Airbus and Turbomeca components at a reasonable price.
EuroTec went above and beyond last month when they chartered a King Air 200 to deliver a rental engine within twelve hours of our AOG. I would like to applaud EuroTec on their continued commitment to customer satisfaction.
Euro Tec has proven to be a top contender when it comes to customer service and continue to lead by example.”
Todd Reicher, PRM
Abitibi Helicopters Ltd.