Company > Commitment to Quality

EuroTec

Quality Commitment

At EuroTec, providing quality support is our primary business objective and enduring responsibility. Our team is committed to on-time, error free delivery of products and services that meet or exceed customer expectations.

Self-Assessment Process

Quality compliance is ensured through constant self assessment and valuable customer feedback that identifies our strengths and weaknesses and targets opportunities for improvement. Through these established processes, EuroTec is able to align resources to improve communication, productivity and overall effectiveness achieving our strategic goals and customer satisfaction.

Customer Expectations

Through the self assessment process, we have identified five major customer expectations: Quality, Support, Simplicity, Competitiveness and Sustainability.

  • Quality: Customers demand quality products and services that adhere to the standards of our industry.
  • Support: Customers expect support to achieve total operational readiness.
  • Simplicity: Customers’ desire simplicity in the products and services provided.
  • Competiveness: Customers seek competitiveness in pricing without sacrificing quality.
  • Sustainability: Customers want a sustainable source for products and services. They do not wish to continuously seek new sources of support, but would rather find a source that they know will be with them for the duration.

Our Promise

To establish, document, implement, maintain and continually improve our quality management system and the way we do business

To consistently provide products and services that meet customer needs and applicable statutory and regulatory requirements

Supported Airbus Helicopters

Supported Safran Turbine Engines

Customer Testimonials

“Heli-Welders has worked with the management and staff at EuroTec for many years. We find them to be a team of honest, dedicated professionals. Their president, Chad Decker, has extensive expertise in the Airbus and Turbomeca product line. Their rapid growth is the direct result of their quality and commitment to the international helicopter industry.”

Hugh Whitfield, President

Heli-Welders Canada Ltd.

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