At EuroTec, providing quality support is our primary business objective and enduring responsibility. Our team is committed to on-time, error free delivery of products and services that meet or exceed customer expectations.
Quality compliance is ensured through constant self assessment and valuable customer feedback that identifies our strengths and weaknesses and targets opportunities for improvement. Through these established processes, EuroTec is able to align resources to improve communication, productivity and overall effectiveness achieving our strategic goals and customer satisfaction.
Through the self assessment process, we have identified five major customer expectations: Quality, Support, Simplicity, Competitiveness and Sustainability.
To establish, document, implement, maintain and continually improve our quality management system and the way we do business
To consistently provide products and services that meet customer needs and applicable statutory and regulatory requirements
“Heli-Welders has worked with the management and staff at EuroTec for many years. We find them to be a team of honest, dedicated professionals. Their president, Chad Decker, has extensive expertise in the Airbus and Turbomeca product line. Their rapid growth is the direct result of their quality and commitment to the international helicopter industry.”
Hugh Whitfield, President
Heli-Welders Canada Ltd.